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NLP - A Trainer's Tale (Part 2) By Mike Collins (12 August, 2005) |
In the first part of this article, I looked at my overall slowwww introduction to NLP - in this 2nd part of , I will cover the specific changes I have made to my Training /Coaching approach using my learnings with NLP.
Once I became certified as an NLP Practitioner, I talked with my fellow Trainers and Clients to gauge their reactions to the possibility of using NLP skills in a business setting. The reaction I noticed was fairly stark:
Some people looked at me when I mentioned "Neuro-Linguistic Programming" as if I had just said "Future-based derivative retro value discounting" - puzzled, yet polite.
Others considered it "manipulative magic" - fine for self-development, but with no place in their business world.
I decided not to use the label "NLP" and, instead, to work some of the skills and techniques into my current approaches to Coaching and Training:
In the classroom:
I use written and spoken
persuasive language to
entice people to attend the training in the first place. I have written an
example of this in
another article
I get all to set
"well-formed
personal outcomes" at the beginning of the training - this has made life
much easier and more-focused for me as a trainer.
I use active listening to
generate rapport and to generate "metaphors for learning" using the listener's
frame of reference.
I use trance techniques and
humour to work with the state of the audience - to e.g. increase
overall curiosity in the learning - and to install the learning in a more
effective manner.
I use voice tone and body
language techniques to underscore and make more congruent my communication.
I also notice the voice tone and body language of learners
and react to this constructively.
I am conscious of setting anchors with my tone of voice, certain words, gestures or just by where I stand.
Previously, I would have used many of the above skills/techniques - but not as consciously, comprehensively or effectively.
In Coaching settings - I also use
most of the above skills, except that I work with NLP in a more overt way -
I pin down areas for development and related obstructions with the individual,
and work on ways of getting around them.
NLP has complemented both my Training and Coaching styles (having done both
since 1986) and has helped me to:
Become more observant
and less prescriptive
Focus in on behaviour
for change
Deal with changes more quickly and elegantly.
I have tried, and failed miserably (see the previous article), to pick up NLP from a book. It is very experiential.
I recommend that you try out an NLP workshop - and EXPERIENCE the difference for yourself.
Mike Collins
Also, you will find other relevant information at the following locations:
Neuro-Linguistic Programming - My page where you can find out more about NLP.
I can also recommend the following book as relevant to this area:
"NLP
: The New Technology
of Performance" A good overall introduction
Training With NLP.
An excellent handbook from Joseph O'Connor. Covers NLP as applied to Training
and other General Communications
Coaching With Nlp: How to Be a Master Coach.
As above - but from the coaching side.
Mike Collins is the principle of Michael J. Collins Associates offering Coaching, Training and Psychometric Services.
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