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Topic: Training Evaluation |
So, did the training really do what it set out to do? Do I have the time to find out, as I am really overloaded with preparing for the next training programme?
I have found that the evaluation of training is generally a phase that is optional in organisations i.e. things are so busy anyway, it's hard to go beyond the smile sheets at the end of a training class. While this may sound cynical, i would like to point out that:
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I have seen it to be true in almost all of the organisations that I have worked both in and with - despite what they said they were doing in the way of training evaluation
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I believe that proper assessment and evaluation is essential to organisational effectiveness in these hyper-busy and competitive times.
The case-studies and downloads on this page suggest practical means by which you can incorporate Evaluation into training programmes in a way that is effective, timely and offers you most value for time spent.
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Training resource
Downloads from Mike Collins
- Links to Case-Studies and
Articles
- Lists and Discussion Groups
- Recommended Reading
Training resource Downloads from Mike Collins
| Title | Description |
| The Systematic Training Process (PDF) | A block diagram showing how I see a Systematic Training Framework being implemented in an organisation. This structure was successfully implemented at company "xxx". 15/May/05 |
| Training Records and Evaluation - Standard Operating Procedure (PDF) | A sample flow diagram of an SOP for Training Records and Evaluation (also see the "Systematic Training Process" PDF file above) 15/May/05 |
| Sample Training Monthly Report (MS Excel) | I find that this format of report captures the more quantitative aspects of training activity - very useful for further promoting the Training Function 15/May/05 |
| Sample Course Evaluation Form 1 (PDF) | As it says on the packet! 15/May/05 |
| Sample Course Evaluation Form 2 (PDF) | As it says on the packet! 15/May/05 |
Links to Case-Studies and Articles
| Title | Description |
| Excellent article on same with a lot of tool links15/May/05 | |
| Who learns at work | a (PDF) survey from the CIPD on feedback from employees on the effectiveness of training for them15/May/05 |
| Thinking straight about training, and training evaluation | 15/May/05 |
| How do you direct training to deliver business benefits? (PDF) | 15/May/05 |
| Competency and competency frameworks | 15/May/05 |
| 20 Frequently Asked questions about Training ROI | 15/May/05 |
| You can't afford not to measure | 15/May/05 |
| Instructional Design Project Management: | Although this is a content of a book, it signals all the main considerations15/May/05 |
| Performance appraisal resources | interesting set of resources and articles15/May/05 |
| Best practices in learning measurement | 15/May/05 |
| Instructional System design | A handbook for trainers from a gentleman know as "big dog"15/May/05 |
| Evaluation and Kirkpatrick | from Big Dogs guide to evaluation15/May/05 |
| Performance coaching: | The missing link to level 3 impact15/May/05 |
| Performance Measurement resources | From the Zigon group15/May/05 |
| Evaluating E-Learning | A lesson from Pharmaceuticals15/May/05 |
| 10 Rules for perfect evaluations | 15/May/05 |
| Blooms Taxonomy | Useful for training design and evaluation15/May/05 |
| 15/May/05 | |
| Design tools for trainers | To aid in the process of Instructional system design. Very useful.15/May/05 |
| Converting from a Training Centre to a Profit centre | 15/May/05 |
| The Systematic Approach to Training and Development with further links | 15/May/05 |
| Article on "thinking straight about evaluation" | From the Sales and Marketing Training Newsletter15/May/05 |
| Article on Performance appraisal, | 360 feedback and Training Needs analysis15/May/05 |
| Medrad: Diagnosing Learning Needs | 15/May/05 |
| Gap Inc: Using all 4 Levels of Evaluation | 15/May/05 |
| A sample Training Certificate | That you can adapt15/May/05 |
| A sample Training Feedback Form | 15/May/05 |
| A 3 stage Evaluation Tool | 15/May/05 |
| Title | Description |
| at Workforce.com 15/May/05 | |
| TRDEV | is a place for people to discuss training and development issues in a professional, non-commercial, collegial forum--topics related to training, learning, and performance, from the specific to the general. 15/May/05 |
| CIPD (UK) - Learning and Development Discussion board | Non-members can view 15/May/05 |
| Title | Description |
"Project Management for Trainers" |
Practical - cuts across most aspects of Training design to delivery to evaluation |
| "ISD from the Ground Up" |
Good overview and how-to of Instructional System Design |
| "How to measure Training Results:A Practical Guide to Tracking the 6 Key Indicators" |
A good set of doable ideas - set out in a very understandable frameworky |
| "In Action: Implementing Training Scorecards" |
Balanced scorecards for the Training World |